Company Overview

We serve one in five Rhode Islanders.
Neighborhood Health Plan of Rhode Island (Neighborhood) is a not-for-profit 501c3 health maintenance organization (HMO) insurance company with a consistent record of earning accreditation by the National Committee for Quality Assurance (NCQA). Founded in partnership with Rhode Island’s Community Health Centers in December 1993, we are governed by a 17-person board.

We served our first 1,490 members in 1994, and by 2000, we grew to 50,000 members. Starting in November 2013 through the introduction of the Affordable Care Act and state leadership’s decision to extend coverage to more Rhode Islanders, Neighborhood has significantly increased its membership, revenue, and staff. In 2024, Neighborhood celebrates 30 years of service.

Today, Neighborhood—with 650 employees and $1.6 billion in revenue—serves one out of every five Rhode Islanders with approximately 230,000 members. *

Mission
Neighborhood Health Plan of Rhode Island, an innovative health plan in partnership with the Community Health Centers, secures access to high quality, cost-effective health care for Rhode Island’s at-risk populations.

Vision
To advance its mission, Neighborhood is working to create a world where:
 

  • Everyone in Rhode Island has comprehensive health care coverage and access to high-quality health care.
  • Community Health Centers are models for the delivery of high-quality, cost-effective primary care and the building blocks of community health in their respective communities.
  • Neighborhood helps transform health care delivery as an essential partner in the state’s Medicaid program.
  • Neighborhood members are actively engaged in their health and health care.

Values

  • Ardently Advocate for Members: Neighborhood treats members with dignity and respect and strives to create access to needed services and social supports.
  • Foster Partnerships: Only by working collaboratively at all levels of Neighborhood’s internal organization and by strengthening our external partnerships can we accomplish our mission.
  • Innovate to Improve the Health Care System: Neighborhood is dedicated to innovating in order to improve the way we work and to transform the health care system.
  • Demonstrate Value: Neighborhood must use our health care financing position to improve health outcomes, lower costs and ensure access to care.
  • Passionately Promote Health Equity: Neighborhood cares about those who are disenfranchised from the health care system and works to ensure that access to care and improved health outcomes become more equitable.
  • Create an Exceptional Workplace: Neighborhood is an employer of choice and works to attract and advance a culturally competent and diverse workforce to better serve our members.

 

FIND A CAREER

At Neighborhood, we value a culture of caring, community and connection.

Employee Driven and Member Focused
Imagine a position where your day-to-day work improves the health and wellness of our members while transforming the health care system in Rhode Island. If you value an employee-driven, member-focused environment with the opportunity to work with great people, while enhancing your career, then Neighborhood is the right employer for you. Meet some of our employees!

We value a culture of caring, community and connection
Working at Neighborhood is more than just a job. Our culture empowers employees to do amazing work because each employee plays a vital role in transforming the health care system in Rhode Island.

We work every day to provide high quality, cost effective health care for our members – the people of Rhode Island. Employees at Neighborhood are inspired to make a difference in our community, and are committed to integrity and excellence.

Employees work in partnership with providers, the Community Health Centers, community stakeholders, the Executive Office of Health and Human Services and many other organizations to improve the health care delivery system.

Our focus is people first; our members, our providers and our employees.

 

Company Summary
Name
Neighborhood Health Plan of Rhode Island
Number of Employees
501-1,000
Website
Phone
(401) 459-6000
Location
910 Douglas Pike
Smithfield, RI
02917-1874