Strong table game(s) dealing, supervisory and customer service skills
Three Years of appropriate Table Games experience
Knowledgeable of casino games rules and regulations for at least 2 major table games
Ability to write reports
Ability to calculate mathematical solutions
Excellent customer service skills
Strong Management Skills
Excellent Communication Skills
Ability to evaluate personnel
License Requirements:
Rhode Island Department of Business Regulations Gaming License
Essential Job Functions:
Implements customer service programs in responsible areas.
Monitors guest satisfaction during conduct of Table Games.
Individually and personally responsible for customer loyalty and return visitation by building relationships through one of a kind customer interaction.
Directly supervises operation and conduct of assigned table games.
Accurately rates player action in Table Management System.
Accurately verifies payoffs of wagers.
Tracks game bankroll and win / loss of responsible games.
Responsible for training, supervision and conduct of dealers.
Responsible for safety and security of gaming equipment and company assets.
Evaluates probationary employees and Dealers job performance.
Initiates request for performance documentation.
Ensures compliance with Federal and State gaming regulations.
Supports company objectives, procedures and internal controls.
Implements and reports violations of company EEO policy.
Responsible for accuracy of documentation and paperwork.
May act as a Floor Manager
Physical/Mental Requirements:
Reading, writing, mathematics, good vision, speaking, hearing, sitting, walking, standing, use of keyboard, use of telephone, working under time pressure and working rapidly for long periods.
Must be able to lift 25 pounds.
Must be able to walk/stand during shift without restriction.
Must be able to work in a loud, smoky environment.
Working Conditions:
Mostly indoors and generally climate-controlled environment, occasionally outdoors
Noise, smoke, and odors
Working with others and independently
At Bally’s Corporation, we are committed to promoting equal opportunities in employment and working conditions.
We believe passionately that employing a diverse workforce is central to our success. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business.
We do not discriminate on any status protected by the laws or regulations in the locations where we operate.