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WHO WE ARE...
Newport Mental Health (NMH) is a progressive high-energy organization that uses state of the art person-centered recovery approach to help individuals recover from mental illness and substance use disorders. NMH extends its trauma informed evidence-based services to children, adolescents, families, and adults. Our services vary from outreach, specialized program, mental health, school based therapy, substance use therapy, community based therapy, and outpatient clinic.
For more information visit our website:
WHO WE ARE LOOKING FOR...
Mission- Aligned: You are excited to be a part of Newport Mental Health's mission to improve the lives of our clients living and working in Newport County by providing the highest quality of care.
Ally: You intentionally foster belonging, personal growth, and empowerment for all. You're a strong advocate for the BIPOC, LQBTQIA+, Woman, Veteran, and other underrepresented communities.
Solution Orientated: You are driven to think of different approaches to narrow the gap which leads to positive and effective changes.
Time Management: You are a conscious planner and a thoughtful decision maker who adheres to deadlines.
WHAT WE OFFER...
- Excellent Health and Dental Insurance
- Vacation, Sick and Personal time accrued biweekly
- Minimum of 11 Holidays
- Retirement program through Mutual of America
- Additional supplemental insurance programs
- Tuition reimbursement
- Mileage reimbursement
- Employer paid life insurance
- Flexible spending account (FSA) and dependent care (DCA) spending accounts.
WHAT YOU WILL BE DOING (ESSENTIAL DUTIES)...
We are seeking an experienced IT Systems Engineer to join our team. This position will help maintain our shared datacenter which will include, but is not limited to, the health of all network systems including servers, switches, routers and firewalls, network and user security, virtual technologies, disaster preparedness, backup and retention, and tier three help desk support. IT project management and collaboration on enterprise IT initiatives is required. Occasional off hours, on-call, and remote support is required.
This position requires excellent communication skills and the ability to work independently in a fast-paced environment, across several sites throughout Rhode Island. The ideal candidate must have a proven track record of providing quality customer service and sound judgement, escalating issues as required and effectively and efficiently prioritizing tasks and projects as they present.
Essential Duties:
- Maintains all network (physical/virtual) systems, maintaining a maximum uptime.
- Maintain appropriate backup history and retention.
- Maintains and tests failover options for virtual, physical, and WAN networks.
- Monitors and applies security updates as needed and as required to keep systems safe and secure.
- Works collaboratively with staff to provide quick resolutions to technical issues.
- Monitors network usage (stats, space, WAN/LAN communication, routers, switches) and responds appropriately to issues.
WHAT WE EXPECT OF YOU...
- High degree of interpersonal skills to effectively interact with personnel at all levels.
- Strong oral and written communication skills.
- Self-motivated with a willingness to learn and adapt to change.
- Ability to safely lift and carry as much as 35 pounds.
- Demonstrated competence with IT project management, VMware, Active Directory, Microsoft 365, Terminal Servers, Web Services, Various Office Products, Routers, SAN technologies, Firewalls, RMM & EDR, and VOIP systems is required.
- Valid Driver's License and reliable transportation to travel between locations within Rhode Island
- A minimum of an Associates degree or equivalent experience and certifications is required.
- 5 years of experience is preferred.
APPLY NOW
Submitting your application is a great way to learn more about Newport Mental Health. If you have questions about how your experience aligns with our job openings or know someone who would be a great candidate for our job openings please contact Human Resources:
Human Resources
Newport Mental Health
127 Johnny Cake Hill Road
Middletown, RI 02842
Tel: 401-846-1213
Fax: 401-324-6251
Newport Mental Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.