ID | 2024-6195 | Category | Marketing/Sales | Type | Regular Full-Time |
In 1979, the Rhode Island Blood Center was established by the hospitals in Rhode Island as a private, not for profit agency to collect, test, and distribute blood products. Today, the Rhode Blood Center is a division of New York Blood Center and is among the nation's premium providers of blood products and services and an integral part of the Rhode Island community's health care system. As of December 2018, the Rhode Island Blood Center employs approximately 320 full- and part-time employees. Our employees are committed to the Blood Center's mission of providing a safe and adequate blood for patients within our community. We seek individuals who are caring and compassionate, who take pride in their work, and are looking for a rewarding experience. At the Rhode Island Blood Center, you not only have a job but also the opportunity to make a difference.
For more information about a career with us, please watch the video below:
"Career in Blood" video
Responsible for supporting the Supervisor and Manager in the leading and oversight of day-to-day operations of the Contact Center. Provides supplemental training and coaching of employees. Serves as subject matter expert on departmental SOP's and policies and procedures. Acts as the first line of defense for problem solving and escalated/complex donor related questions and concerns.
Reports to Position:
This position does not supervise staff.
Supervision of Positions:
Under general supervision of assigned managerial staff.
Primary Duties, Responsibilities or Activities Required by Job:
Other Secondary Functions:
Required Minimum Education & Experience:
Education:
High school diploma or equivalent.
Related Experience
Preferred Qualifications:
Education:
Experience:
Understanding of blood donation processes, apheresis and platelet donation procedures is a plus.
Required Knowledge, Skills & Abilities (KSA's):
Knowledge:
Skill:
Abilities:
Hours: 40 per week which includes a combination of day, evening and weekend shifts.
The proposed hourly wage for this postion is $24.64.
Offers made to an individual candidate will depend on a variety of factors, including experience, skills, and job-related education.