We are seeking a Commercial/Consumer Loan Operations Specialist that will provide significant support to the Operations management team and department. This position is responsible for assisting with the daily workflow related to daily maintenance and account information requests, loan booking and funding, reporting, assisting with department related projects, complex problem resolution, process improvements, and monitoring of department related tasks and workflows. If you are looking to work at an organization that is fully committed to creating a respectful and inclusive environment where everyone is given the chance to succeed, then this is the position for you!

Position Responsibilities:

Provide first line back-up to the daily work of the assigned business units' loan booking, funding, and servicing, including but not limited to, ABL Advances, ABL Monthly Billing, Participations, Swap loans, and Floor Plan. Monitor pipeline/queues to provide back-up wherever the volume is needed. Ensure all loan documentation submitted is appropriate and accurate as required by the Bank's credit policy, state and federal regulations and general lending documentation standards. Work directly with the all lending units to ensure compliance.

• Accurately interpret loan documents and properly reflect all terms and conditions in the Bank's core system.
• Assist the team members with being cross-trained to provide coverage during vacations and team member sick days/leaves of absences.
• Along with the guidance of the team leads and manager, assist team member to ensure that they are performing assigned responsibilities according to approved departmental procedures. Update procedures as required.
• Establish a strong relationship with the various lending units along with other key stakeholders to ensure efficiency, compliance, and an excellent customer experience.
• Ensure compliance with all applicable state and federal regulations and Bank policy.
• Promote a positive work environment, one that encourages teamwork and creates a learning culture.
• Ensure compliance with all applicable state and federal regulations and Bank policy.

Additional knowledge required:

• Strong familiarity with all loan documents pertaining to Commercial Loans
• Ability to lead a team to achieve goals, meet deadlines, and create a positive working environment

Required Skills:

• Bachelor's Degree
• 5 years' experience in banking operations area(s)
• Knowledge and understanding of state and federal regulations
• Strong computer skills, with working knowledge of all Microsoft Office programs
• Knowledge of FIS Horizon core banking system desired
• Strong financial and business acumen and ability to communicate clearly across all levels of management
• Solid decision-making, critical thinking and problem solving abilities
• Proven leadership qualities with an ability to develop and execute strategy
• Solid performance management experience
• Excellent organizational skills; deadline oriented
• Strong interpersonal communication skills with a focus on providing excellent internal and external customer service.
• Ability to work independently in a multi-tasking environment while meeting critical deadlines.

Our goal is to offer our colleagues the most generous benefits package possible. We strive to provide colleagues with a comprehensive benefits package and an environment that supports a healthy work-life balance. Benefits include: Competitive compensation with performance incentive awards, Health Insurance, Dental Insurance, a 401K and DC Plan for your retirement, LTD & Life Insurance, Day Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an award winning Wellness program and much more!

At Rockland Trust you'll find a respectful and inclusive environment where everyone is given the chance to succeed. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.