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Generate raw data files from internal SQL databases to populate provider outreach material; Performs defined quality checks on outreach material. This includes reviewing raw data and electronic proofs prior to production and mailing Monitors and communicates status of various communication campaigns to internal stakeholders; Works with other Operations staff to continuously improve quality of data
Posted Today
Assist in the preparation of the 10 Q and 10 K including financial statements, footnote disclosures and MD&A; Support the general accounting process for external financial reporting; Conduct technical accounting research for non standard transactions; Assist with the evaluation of new accounting standards including implementation of accounting standards updates; Prepare accounting documentation an
Posted Today
Manage soft selling/adoption of products/services; Responsible for the resolution of provider questions, concerns and service issues, including undertaking appropriate efforts to become aware of any such questions, concern and service issues; Assess provider needs, barriers to adoption, etc and communicate such to management, operations and product development team members; Prepare for and conduct
Posted 1 day ago
Oversee the combining and restructure of existing support teams to deliver successful customer outcomes responding to customer issues, escalations and inquiries; Collaborate with Customer Success Management and other key internal stakeholders to drive customer success and provide long term value for our customer base; Engage directly with our customers to garner feedback and ensure quality of serv
Posted 1 day ago
Inovalon, Inc.
- Phoenix, AZ / Minneapolis, MN / Bowie, MD / 3 more...
Administer ITAM tools and acts as a channel between ITAM tools, processes and technology with other departments to provide preemptive allocation and accurate updates to the asset repository; Maintains all software licenses and subscriptions, ensures contractual compliance, preforms license reconciliation, true up processes, and all internal and external software licensing audits; Maintains proper
Posted 1 day ago
Draft, and negotiate a significant volume of sales/revenue contracts; Guide Product teams and Business teams in standardizing contracts; Structure, draft, and negotiate complex commercial agreements with customers and partners, including technology related agreements, professional services agreements, nondisclosure agreements and data sharing agreements; Respond to contract related inquiries and p
Posted 1 day ago
Provide primary technical support for users of Inovalon software applications; Investigate and resolve technical issues related to Inovalon software applications and the end user; Communicates professionally with client organization patients, providers and caregivers to obtain or provide clinical and/or programmatic information; Triage inbound calls and direct to appropriate team members; Collect
Posted 1 day ago
Design requirements and physical creation of Medical Record Review (MMR) Quality Operations Corporate Clinical Training, product preparation and deliverables; Ensure quality and efficiency of the MRR Quality Operations Corporate Clinical Training product preparation and deliverables; Ensuring operational excellence in processes by measuring quality, evaluating, and reporting against corporate and
Posted 2 days ago
Coordinate assigned region escalations by accessing internal reports daily and post issues to Client Web Portal; Follow health plan directives to ensure effective issue resolution; Monitor and track health plans with a high volume of their project in “issued status”, “closed status” and provide feedback to Directors; Collaborate with Provider Relations and individual Operat
Posted 2 days ago
Being the expert on where data originates, how they are mapped and utilized in our products, and ultimately what value data delivers to our customers; Working with partners, prospects, and internal stakeholders to understand data management and data science needs, and transforming them into requirements for our offerings – in conjunction with the product management team; Helping customer fac
Posted 2 days ago
Plan, identify and design data integration strategies, develop intuitive designs, and build enterprise interactive dashboards with built in guided healthcare data analytics; Build intuitive interfaces, infographics, and visualizations to tell stories with data; Iterate, prototype, and implement data visualizations using advanced design and development skills; Utilize interactive drill downs, movem
Posted 2 days ago
Create robust and scalable product designs that meet customer requirements and are extensible and anticipate future product needs; Gather requirements from stakeholders and performs critical analysis of the product’s feature set; Lead development of major improvements in product development processes and methods that are adopted across products; Conduct architectural and design reviews for a
Posted 2 days ago
Responsible for software development implementations, taking high level requirements and producing robust solutions, within predefined timelines, scope limitations, and in accordance with Agile SDLC methodology; Responsible for research, planning, estimating, designing, and ensuring customizations and integration components that are designed to meet the business needs; Interface with the business
Posted 2 days ago
Responsible for software development implementations, taking high level requirements and producing robust solutions, within predefined timelines, scope limitations, and in accordance with Agile SDLC methodology; Responsible for research, planning, estimating, designing, and ensuring customizations and integration components that are designed to meet the business needs; Interface with the business
Posted 2 days ago
Provide telephone support/triage to the internal customer and external client; Investigate and resolve soft/hardware incident and service requests using remote diagnostic tools; Record hardware inventory transactions; asset management including updating, retrieving, deploying and securing equipment; Partner with Service Desk Technicians to determine escalation path and see through completion ownin
Posted 2 days ago
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