WHAT YOU'LL BE DOING | THE ROLE Setting up and attending in person events Sharing the brand and the products Meeting or exceeding appointment setting and quality goals within system guidelines Handling every customer and co worker with empathy and world class service Attending weekly or bi weekly team meetings WHAT YOU'LL BRING | THE PERSON Excellent communication skills

WHAT YOU'LL BE DOING THE ROLE Make decisions based on job site evaluations for windows and doors that need service attention Understand correct installation process and proper functioning of windows and doors for evaluation Perform services on all windows and doors whether it be due to installation or manufacturing Perform assessments of window/door issues and potential i

WHAT YOU'LL BE DOING THE ROLE Visiting our customers to consult and identify the product that will fit their needs. Use the tools, training and sales methodology to create a connection with customers. Have industry leading product samples, support and technology to assist you in closing the sale. Commitment to customer service experience from start to end. WHAT YOU BRING

WHAT YOU'LL BE DOING THE ROLE Answer incoming phone calls from a phone queue schedule Service visits. Assess over the phone the service needs, anticipate and gather all information needed to accurately inform technicians of service detail. Follow up on customer calls including returning voicemails Schedule services with homeowners and RbA Service Technicians Quote parts a