Provide investment industry expertise to client investment consultations and servicing of life insurance and full suite of investment products Administer and document account activity and execution in accordance with NFFG process and procedures and FINRA, NASAA, SEC regulations Conduct review of accounts to communicate account status, explain activities and inform clients

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Risk Reporting and Intelligence Coordinate through ETS Enterprise Technology Business Services and Enterprise Risk Management (ERM) to define and develop risk reporting and metrics to include Key Risk Indicators (KRIs) for Information Technology department. Coordinate through ETS Enterprise Technology Business Services and to define and develop division level performance

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Federal's products and services Ensure cash and other negotiable instruments are handled properly Identify opportunities

Responsible for managing agile release train for a given value stream and ensuring scrum team success. Act as escalation point for impediments the team cannot remove in a timely manner Own escalated impediments and raise issues to leadership if they cannot be resolved in a timely manner Continuously work with teams and to deliver PI Objectives Owns the Risk, Issues, Actio

Develop and manage the internal communications for enterprise or department events and campaigns designed to inform and/or drive action under general supervision with limited discretion Create, write, and produce timely internal communications \ to inform management and employees while ensuring consistent messaging and organizational vision Collaborate with Human Resource

Develop, maintain, and manage advanced reporting, dashboards, and BI solutions Accurately translate requirements into data solutions for reporting purposes Analyze data to identify known and unknown data relationships and patterns Analyze and validate data and test accuracy of dashboards Translate data using graphical representations via Azure Dev Ops, Power BI, and other

Develop and manage the internal communications for enterprise or department events and campaigns designed to inform and/or drive action under general supervision with limited discretion Create, write, and produce timely internal communications \ to inform management and employees while ensuring consistent messaging and organizational vision Collaborate with Human Resource

Supervises and provides technical guidance for 24/7 technical staff Serves as a technical contact for the team in determining the cause and resolution of network problems on a 24 X 7 basis and if necessary, determines methods for restoring partial service to customers while a permanent solution is implemented Collaborate to set standards and ensure the delivery of service

Develop branch strategy, establish priorities and set goals; evaluate and implement standards and ensure alignment with department/organizational objectives Manage and direct operations to ensure targets, service level agreements and corporate objectives are met Identify and resolve operational and performance gaps and obstacles; implement changes and improvements Monitor

Perform accounting activities to include review and analysis of financial statements, ledgers, reconciliations and associated accounts to ensure accurate application of industry standards Perform monthly close activities to include reviewing and monitoring entries to the Trial Balance, Balance Sheet and Income Statement accounts and posting of adjustments Perform account

Ensures effective management of print and direct mail projects from inception through implementation, including multi effort direct mail campaigns, branch openings, direct reprints, branch campaign materials, tax related mailings, event collateral and monthly matrix mailings Defines, develops and executes print and direct mail project plans, including scope definition, ex

Manage and Supervise CRM teams consisting of employees, contractors, and SOWs Manage tasks and initiatives associated with the product development life cycle for Dynamics 365 products and services for a platform Collaborate with cross functional teams to develop strategies that align organizational goals with Dynamics 365 capabilities Identify opportunities for process im