The Mobile Video and Analytics Department is seeking a highly talented and technically strong individual to fulfill a Sr. Technician position. In this position, you will have unique and varied responsibilities. The Sr. Technician is responsible for coordinating with the customer and the customer IT team, troubleshooting and resolving issues arising from the Mobile Video p

Our Company has an outstanding track record of success and strives to build long term relationships with our customers. Customer satisfaction is given great emphasis and we strive to build a trusted advisor relationship with every customer. The customer team comprises Sales, Project Management, System Engineering and System Technologist personnel working together in a hig

Provide first level phone support, performing problem recognition, research, isolation in a Linux environment, resolving hardware & software issues or escalating issues to Tier 2 team Assist inexperienced or nontechnical end users in resolving issues Diagnoses browser and networking issues Records and/or maintains accurate information within ticketing system Interfaces di

The Customer Support Technician II will be responsible but not limited to the following The primary responsibility of the Customer Support Technician II provide remote technical support to customers Ensuring customer satisfaction involves proper support and service delivery and delivery on contracted services and SLAs The technician will work with other technicians and in

of the Remote System Administrator include but are not limited to Provides tailored technical customer operations support Develops strategies for implementing operational efficiencies by reviewing workflows, procedures, and performance Executes customer operations policies and procedures Builds and maintains positive, effective, and mutually beneficial working alliances wi

of the Remote System Administrator include but are not limited to Provides tailored technical customer operations support Develops strategies for implementing operational efficiencies by reviewing workflows, procedures, and performance Executes customer operations policies and procedures Builds and maintains positive, effective, and mutually beneficial working alliances wi

of the Remote System Administrator include but are not limited to Provides tailored technical customer operations support Develops strategies for implementing operational efficiencies by reviewing work flows, procedures, and performance Executes customer operations policies and procedures Builds and maintains positive, effective, and mutually beneficial working alliances w

The Sr. CSM is responsible for the overall success of and relationship between the Customer's Operation, Motorola Subcontractors, and Motorola Solutions near the Seattle and/or Portland, Washington area. Key responsibilities include Provide customers a single point of contact for customer management and ensure service delivery and Service Level Agreements (SLA) compliance

Post sale installation, optimization, maintenance and management of highly technical mission critical communication systems. Focus on maintaining optimal performance levels across an integrated system while taking a pro active approach to system level alarms/errors. Perform system hardware and software installation and optimization including advanced troubleshooting skill

A Presales Engineering Manager will be expected to be a dynamic, influential, and facilitative leader who will lead the Presales Engineering team as we pursue opportunities within the US Federal Government Department of Defense (DOD) Markets. The DOD Presales Engineering Team includes a broad range of Presales Engineers from experienced to new hire to interns. These engin

The job tasks encompass a wide range of technical responsibilities, including the deployment, optimization, and repair of infrastructure, public safety loggers, subscribers, microwave equipment, computers, servers, and network equipment. The FSO collaborates closely with public safety customers, system managers, engineers, sales teams, project managers, system technologis

include Team with Engineering, Project Management, and Sales personnel to effectively design, implement, optimize, test, cutover, and document advanced communication systems that meet or exceed customer expectations Provide weekly reports of activities and accomplishments. Utilizes system design drawings, planners, and product documentation to oversee the onsite installati

In the Channel Sales Executive role, the primary function is to help develop existing and new account system business, in support of Motorola's Authorized Reseller Channel Partners. Scope of responsibilities/expectations include but are not limited to Meet or exceed assigned revenue and project quota focused on North America PCR System Platforms, subscriber products, serv

Work as a member of the PremierOne Records team whose mission is to ensure success for our public safety customers. Successful candidates will help analyze, develop, design, and maintain the PremierOne Records software while working with the broader engineering team to improve our PremierOne Records Management Systems functionality and performance. Preferred Requirements

Note This position is remote, and candidates can reside anywhere in the US. The preferred candidate will reside in the Southwestern United States. Overview We are looking for a Solution Architect who is passionate and proactive about making a difference for public safety solutions to meet the increasing challenges of today's complex world. The Flex Solutions Architect (SA