Strategic Client Executive - National Accounts

UnitedHealthcare is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.

When you work with UnitedHealthcare, what you do matters. It's that simpleand it's that challenging.

In providing consumer-oriented health benefit plans to millions of people, our goal is to create higher quality care, lower costs and greater access to health care. Join us and you will be empowered to achieve new levels of excellence and make a profound and personal impact as you contribute to new innovations in a vital and complex system.

Responsible for the overall management of a book of Strategic Accounts. The Strategic Client Executive is accountable for the maintenance, growth and increased profitability of existing business, the acquisition of new business, and the strategic direction of assigned accounts. Direct strategic, customer specific initiatives, which deliver "value added" services through the execution of client specific business plans. Convert indemnity customers to managed care plans or expand our existing managed care network penetration for existing customers. Coordinate and influence superior customer service delivery by developing and maintaining strong intercompany relationships.
Develop and monitor client financial performance including renewal planning, negotiation and profitability levels.
Secure new business through marketing and effective product and service expansion. Establish and maintain "strong and appropriate" level relationships with customers and consultants; ensure UHG senior management has customer specific "board level" contacts.
Demonstrate marketing and technical expertise through: Client, broker and consultant meetings. Assessment of approach, resources, and contacts needed to complete RFP's. Preparation for, and participation in new business site visits. Provide feedback to management on market trends as represented by our clients. Maintain a high level of healthcare industry knowledge as well as customer's industry.

• Excellent communications and interpersonal skills (internal / external).
• Problem solver - can move quickly within UHG to solve customer issues.
• Positive thinker / self-starter.
• Team player.
• Skillful negotiator.
• Leadership skills.
• Demonstrated creativity.
• Strategic visionary and planner.
• Excellent communications and interpersonal skills (internal / external).
• Bachelor's degree or equivalent work experience.
• Strong working knowledge of claims, marketing and managed care systems, including HMOs, gatekeeper plans, PPO's, and managed indemnity plans.
• Strong working knowledge of managed care delivery system.

Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.