Benefit Consultant - Hartford, CT

Company:	UnitedHealth Group Company Profile \| Current Opportunities (33)
Job Location(s):	Hartford
Employment Term:	Regular
Employment Type	Full Time
Start Date:	As soon as possible
Starting Salary Range:	Not Provided
Required Education:	Bachelor's Degree
Required Experience:	Open
Related Categories:	Healthcare - Administration/Billing, Insurance - Management, HR - Benefits/Compensation

Position Description

Benefit Consultant - Hartford, CT-331240

Description

Job Description:

The Benefit Consultant is responsible for updating the Medical Benefit Summaries for the cases they are assigned to. This includes modifying the Benefit Summaries on a Renewal we are assigned and ensuring the Benefit Summaries on a New Business case match the Benefit Grid. Benefit Consultant are responsible for updating the Benefit Grid for changes back to the original Benefit Grid effective date and any current requests. Benefit Consultants will respond to all Communication Events that pertain to the Benefit Grid and/or Benefit Summary- please forward the request to them as soon as you receive them.

Primary Responsibilities:

Define and document a detailed implementation plan to client, broker, and sales, identifying gaps and creative solutions to potential roadblocks
Define, configure and document all sold benefits (medical and ancillary) and administrative requirements
Manage multiple concurrent account implementations including but not limited to: structure and billing set-up, eligibility collection, plan building, database loading, ID cards, preparation and delivery of plan materials etc.
Direct, plan and drive project resources ensuring delivery of the project to the customer on-time and within the outlined project timeline
Troubleshoot and resolve all issues related to the implementation process, plan design and customer deliverables
Track and monitor the progress of all functional areas throughout the implementation process and communicate status to customer, Account Management Team and leadership
Ability to analyze root cause issues, problem solve and provide recommendations for implementation process improvements
Exhibit strong partnership skills with Sales Staff and internal functional areas as well as Specialty Care Services personnel and any outside vendor relationships, as necessary
Build and sustain strong customer relationships throughout the implementation process as the primary point of contact as well as ongoing support throughout the year, as necessary
Ensure integrity of implementation process
Travel to meet with customers

UnitedHealthcare is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.

When you work with UnitedHealthcare, what you do matters. It's that simple... and it's that challenging.

In providing consumer-oriented health benefit plans to millions of people, our goal is to create higher quality care, lower costs and greater access to health care. Join us and you will be empowered to achieve new levels of excellence and make a profound and personal impact as you contribute to new innovations in a vital and complex system.

Regardless of your role at UnitedHealthcare, the support you feel all around you will enable you to do what you do with energy, integrity, and confidence. So take the first step in what is sure to be a fast paced and highly diversified career.

Qualifications

Qualifications:

3 years experience with project management
3 years experience with account management, client services, and/or case installation
3 years experience working in the health insurance industry
Proficient in Microsoft Word, Excel, and Outlook

Desired Skills:

Proficient in Microsoft Access and Visio
Familiar with CDX, Assess, and TOPS
Bachelor's degree preferred
Producer's insurance license preferred

Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.

Job Empl Contract Install & Implem

Primary LocationUS-CT-Hartford

Organization Small Bus Case Install & Suppt

Schedule Full-time

Number of Openings 1