1. Quality 1.1 Achieve and maintain a Department registration information completeness/accuracy of 95% as defined and measured on the individual work plan. 2. Support customer satisfaction initiatives as defined in the annual individual work plan. 2.1 External Customers (Patients, Families, Guests, Visitors) 3. Finance 3.1 Facilitate Time of Service (TOS) Collection as di

Summary Reports to the Practice Manager under the supervision of the Manager or Director of Cancer Services. Responsible for scheduling canceling rescheduling and registering of outpatient visits and procedures for multiple ambulatory clinics by collecting all necessary information for schedule and registration preparation. The completions of the responsibilities listed a

Summary The Patient Service Representative reports to the Practice Manager. The Patient Service Representative oversees and verifies the financial processes associated with patient services provided in the Practice. The Patient Service Representative greets patients performs registration check in functions answers phones schedules patient appointments obtains referrals an

Summary The Patient Service Representative reports to the Practice Manager. The Patient Service Representative oversees and verifies the financial processes associated with patient services provided in the Practice. The Patient Service Representative greets patients performs registration check in functions answers phones schedules patient appointments obtains referrals an

Summary The Patient Service Representative reports to the Practice Manager. The Patient Service Representative oversees and verifies the financial processes associated with patient services provided in the Practice. The Patient Service Representative greets patients performs registration check in functions answers phones schedules patient appointments obtains referrals an

Summary The Patient Service Representative reports to the Office Manager. The Patient Service Representative obtains patient registration information makes appointments greets patients upon arrival in the office and manages patient data. Responsibilities Triages and tracks telephone contacts; directs calls to appropriate party. Takes accurate messages and follows establis

The Patient Service Representative reports to the Practice Manager. The Patient Service Representative oversees and verifies the financial processes associated with patient services provided in the Practice. The Patient Service Representative greets patients performs registration check in functions answers phones schedules patient appointments obtains referrals and author

SUMMARY The Support Services Supervisor executes company programs and procedures by training supervising and motivating the personnel to ensure all tasks are completed schedules are met as well as ensuring adherence to all Miriam Hospital & Lifespan Policies and Procedures. Support Services includes Facilities Environmental Services Patient Transport and Laundry. Works th

Summary Responsible for handling incoming patient calls scheduling patient appointments and routing messages appropriately to the office locations. This position plays an important role in providing outstanding customer service to all patients. Responsibilities Addresses inbound calls and communicates with Coastal offices about patient matters Answers phone calls in a cou

Summary The Patient Service Representative reports to the Office Manager. The Patient Service Representative obtains patient registration information makes appointments greets patients upon arrival in the office and manages patient data. Responsibilities Triages and tracks telephone contacts; directs calls to appropriate party. Takes accurate messages and follows establis

The Patient Service Representative reports to the Practice Manager. The Patient Service Representative oversees and verifies the financial processes associated with patient services provided in the Practice. The Patient Service Representative greets patients performs registration check in functions answers phones schedules patient appointments obtains referrals and author

Summary Under the general supervision of the Pathology Manager and in accordance with established policies and procedures performs a variety of customer service duties to respond via telephone and/or fax to all customer inquiries/requests in a prompt accurate and courteous manner. Identify and expediently resolves discrepancies that occur in laboratory samples and test or

Summary The Patient Service Representative reports to the Practice Manager. The Patient Service Representative oversees and verifies the financial processes associated with patient services provided in the Practice. The Patient Service Representative greets patients performs registration check in functions answers phones schedules patient appointments obtains referrals an

The Patient Service Representative reports to the Practice Manager. The Patient Service Representative oversees and verifies the financial processes associated with patient services provided in the Practice. The Patient Service Representative greets patients performs registration check in functions answers phones schedules patient appointments obtains referrals and author

Summary Under general supervision of the Director Patient Experience and within hospital and department policies and procedures the guest service attendant acts as the first point of contact between patient visitors guests and the hospital. Provides an extraordinary patient experience where all feel welcomed valued and respected. Has the ability to listen well and anticip